Our goal is for you to be completely satisfied with your purchase from Smarty Pants. We try to minimize returns as much as possible by offering personalized customer service. If there are any questions regarding sizes, colors or materials someone is always available to assist you. You can reach us at (813) 259-4900 Monday through Friday 10am-6pm or via email.
Regular price items
We offer a 14 day return or exchange privilege for regular priced (full price) items in their original un-worn, unwashed condition, with tags intact and original packaging.
A return authorization is also required.
There are a few exceptions:
- Socks, tights, hats and bows may not be returned. No credit will be given for these items if returned.
- Swimsuits are non -refundable. They can be exchanged for a size or a store credit only.
- Seasonal /Holiday items and apparel will not be accepted for returns 10 days before and at any time after the holidays.
Sale Price items:
Sale Price items include any item not purchased at the full retail price. Items on sale and clearance are not refundable.
Return Authorization
All returns require a return authorization number. You may request a return authorization by email or calling the store.
Once you have the return authorization number, please mail to the following address:
Smarty Pants Kid's Boutique
Attn: Returns
1548 S. Dale Mabry Hwy
Tampa, FL 33629
Shipping Fees
Shipping fees are non -refundable. If you purchased an item that included free shipping, upon return the shipping cost will be deducted from your refund or store credit.
